If your Edward Jones branch office is temporarily closed due to Hurricane Harvey and you need assistance, please call our Client Relations department at 1-800-511-5768 (Monday-Friday, 7 a.m. – 7 p.m. CT) or view additional contact options.
For log in assistance, see Forgot user ID or password? or call 800-441-5203
Monday - Friday 7 a.m. - 9 p.m. CT | Saturday & Sunday 8 a.m. - 4 p.m. CT
Online Access Security
Secure Logon
The confidentiality of your financial information is important to us, and we're committed to keeping it secure.
We keep your information safe through Transport Layer Security (TLS) technology. TLS scrambles the information you enter, such as your user ID and password, before it leaves your computer. This ensures that no one else can read your information as it travels across the Internet from your computer to ours.
After you log in to Edward Jones Online Account Access, look for:
The small, locked padlock on your web browser (most likely near the address bar). This indicates TLS technology is used.
"https://" at the beginning of the website address, or URL. The "s" means you're on a secure site.
"Auto Complete" Disabled
Many browsers offer an "auto complete" feature. With auto complete, you have the option to save your user ID and password information on your computer. The next time you visit the site, this information automatically fills in as you type the first few letters.
For added security, we do not support auto complete on our account access login page. This means you must enter your complete user ID and password each time you log in. We're sorry for any inconvenience; however, we want to ensure your information is as secure as possible.
