Account Access

Returning User
User ID:
You will enter your password on the next page.
  User ID/Password Help

User ID/Password Help

Forgot Your User ID?
If you've forgotten your user ID, please contact Online Client Support at 800-441-5203.

Forgot Your Password?
If you've forgotten your password, enter your user ID and click "Log In." You will then be able to change your password on the following page by clicking the "Forgot your password?" link.

Access Suspended?
If your access has been suspended, please contact Online Client Support at 800-441-5203.

New User
If you're not already using Edward Jones Online Account Access, it's easy to enroll.
Account Access Security

Account Access Security

Secure Logon

The confidentiality of your financial information is important to us, and we're committed to keeping it secure.

We keep your information safe through Transport Layer Security (TLS) technology. TLS scrambles the information you enter, such as your user ID and password, before it leaves your computer. This ensures that no one else can read your information as it travels across the Internet from your computer to ours.

After you log in to Edward Jones Online Account Access, look for:

  • The small, locked padlock on your web browser (most likely near the address bar). This indicates TLS technology is used.
  • "https://" at the beginning of the website address, or URL. The "s" means you're on a secure site.

"Auto Complete" Disabled

Many browsers offer an "auto complete" feature. With auto complete, you have the option to save your user ID and password information on your computer. The next time you visit the site, this information automatically fills in as you type the first few letters.

For added security, we do not support auto complete on our account access login page. This means you must enter your complete user ID and password each time you log in. We're sorry for any inconvenience; however, we want to ensure your information is as secure as possible.

Coming Soon


Account Access - Logon


The log in page will soon have an updated look,
as we continuously improve the site
to give you a better experience.
Click on the image to view a preview.


Quick Links
For log in assistance, see User ID/Password Help or call 800-441-5203
Monday - Friday 7 a.m. - 9 p.m. CT | Saturday & Sunday 8 a.m. - 4 p.m. CT